Had my new Acura RDX towed to Pickering Acura this morning after having electrical issues. Had excellent service and they had the car back to me by 2:15 with the electrical issues repaired. This was even a Saturday and I didn’t purchase my vehicle from them. Everything covered by warranty and great updates from Arash. Couldn’t ask for better service.
Purchasing my 2021 RDX from Acura Pickering was a very pleasant experience thanks to the team of Tara and Syd. I appreciated that my questions were answered in a professional and informative manner. This sales team was the deciding factor for my purchase.
Great experience buying my car. Tara was extremely helpful. Highly recommend.
Great service provided by Arash Going to ask for him every time Job done perfectly He know his work thanks again Acura pickering
Arash provided a good service. Had a good and friendly experience. I would Highly recommend their service
excellent service from service advisor Arash Arian and team
The exceptional way that my girlfriend was treated while purchasing her brand new vehicle by both Tara Li and then by Terry Calves throughout the process, sold me and won me over immediately. As a result I got out my current lease with a competitor in favour of bringing my business to them specifically. Both Tara and Terry are friendly, knowledgeable and most importantly, fun people to be around and to do business with. What is even more impressive is that they are still available once the transaction is complete never making you feel like you are just a dollar ...
The team is very friendly, sincere, and professional. They really care about their customers and it shows. Tara Li really took care of us and made it very enjoyable to upgrade.
This was my first time getting a car on my own and I was nervous about getting someone who would take advantage of me.w When I tell ya'll I'm so grateful for my sales rep Justin, he really went out of his way to make this experience comfortable for me. He listened to what I wanted, understood that I was on a budget and most importantly DELIVERED. Justin if your reading this, you are truly heaven sent. I appreciate your understanding, honesty and most of all your patience. Thank you so much!!
Tara was great, very approachable and friendly to deal with in my recent purchase
My experience with Ian is truly amazing. Ian made it very easy for my trade in my lease and buy my first Acura. Great staff, quick and efficient. Thanks
Ian has lots of years of experience! Nice guy and excellent service!
It’s a very pleasant experience in the store. Ian is Very helpful and provided professional service. Addressed my concerns and good prices! Perfect experience and thanks!
I was bought and pick up my brand new 2022 Acura MDX from IAN. I am really happy with the professional service from Ian and great price for my trade in. Definitely recommend IAN to my friends and family. I will come back again!
I have been shopping for a vehicle and dealt with many dealerships looking for my car. Acura Pickering sold me! Not only on the beautiful car I purchased but also on their customer service. Tara was an absolute pleasure to deal with, so knowledgeable, professional and patient. Daniel exceeded our needs and we couldn’t be happier with our purchase. Will definitely recommend Acura Pickering.
My fiance and I just bought a beautiful TLX with the help of Tara Li who was absolutely incredible. She knew what we were looking for and made sure that we were the first to know when the right model arrived! Highly recommend working with Tara.
I just bought a MDX and it was a great experience from the whole team at Acura Pickering . My salesperson Justin brought the MDX all the way to show it to us and let us test drive from the comfort of home . Terry was great in getting my deal approved as well as presenting the options . Daniel Melvyn General Manager has been assisting me in my automotive needs for the past several years and kudos to Team Acura Pickering . I highly recommend Acura Pickering .
Acura Pickering is outstanding. My fiancée and I just purchased a car with the wonderful guidance and help from Tara Li. She’s awesome. I highly recommend her. Exceptional service. She made sure we found the exact car we were looking for. She was there for us every step of the way. We couldn’t be happier. Thank you so much, Tara Li!
My experience at Acura Pickering was fantastic! Tara and her team were BEYOND accommodating and fast. She made sure that I was comfortable with our purchase, and Sid even offered to put our car seats in for us! I feel so happy to have a safe (and stylish!) vehicle to drive my family around in. Thanks to all at Acura Pickering!
I bought a new tlx 2021 from this dealership and it was such an easy and smooth process from the moment I walked in, to picking up the car. Tara made sure the process was smooth. It was a great experience overall. Everyone there is friendly and approachable. Terry was also great to work with and made sure everything got approved quickly. Thanks acura pickering team.
Acura Pickering was awesome! Daniel Melvyn went above and beyond to make sure I was put in the perfect car. He worked with me for days to put together the perfect deal. Couldn’t ask for a better experience through the process of getting a new car. Definitely recommend this dealership!
Bought an amazing car from here with the help of Ian
Wow, what a wonderful experience at Acura Pickering!! I came in to look and Brand Ambassator Tara Li got me a great deal on the new Acura A-Spec!! From the time I advised her what I was looking for, she was so knowledgeable, well educated and friendly. She took the pretentiousness away from buying a luxury vehicle. She listened to my must haves and found me the perfect vehicle. Tara Li answered all my questions, worked with me and even introduced me to her GSM - Jim Vasilevski. He was so approachable, helpful and I received service that was unbelievable. ...
Ian and Terry
Tara li at Pickering Acura made my shopping experience easy. Was well informed about the vehicle and made me feel comfortable with my purchase of my acura tlx Aspec. Shout out to Terry calves aswell. thank you guys
We recently picked up our brand new vehicle from Acura Pickering and the service we received was excellent from start to finish. The staff were courteous and willing to answer any questions we had about our new vehicle. Tara was welcoming, polite, and took the time to show us every feature and address all our questions. Her knowledge, expertise and welcoming personality made us feel comfortable and confident that we were purchasing the right vehicle for our family, recommended by whom I now consider my new Acura family. Terry was also helpful in walking us through the paperwork. He was ...
really good customer service and price also good
I just purchased a new 2022 Acura MDX A-Spec from this dealership. And my experience was very good. Ian Qin was very cordial and accessible. Also, I got warm co-operating replies to my questions from Daniel (General Manager). So, overall, I was happy. I believe, I will get similar good co-operation from their service department when I will need that in the future.
Both Justin and Terry at Acura Pickering went above and beyond to help answer my many questions and concerns. They both were very knowledgeable and friendly throughout the entire process. They made replacing my family vehicle seamless and simple during this 3rd lockdown. I'm very grateful for their professionalism and willingness to ensure I had a great experience at their dealership.
I was personally dealing with Tara and Terry. They were very helpful, knowledgeable and accommodating! If anyone is on the market for an Acura, I would definitely recommend seeing these two for all your needs!
Purchased my car with excellent service
Best customer service I've received from any dealership. Almost gave up Acura due to bad service at MARKHAM ACURA. Thank you.
Great customer service. A very positive experience.
The staff here are very accommodating. Especially our Sales Rep Tara Li. She helped our family find the right vehicle & she is very knowledgeable & respectful. Keep up the great work.
Acura Pickering is simply the best! This is what service should look like! Just wanted to say thank you for the amazing service you provided – made it all so seamless, simple and safe - and I appreciate that. And on another occasion, you most certainly got me out of a pickle! Going over and above to help me get my MDX going again. I am truly amazed at how quickly and efficiently this matter was handled – again, very impressive service. Thanks again! PS: One of my neighbours called to warn me that my car was missing from my driveway that ...
I went to get a new car this a week ago and Tara Li was nothing less than helpful and patient with me. She got me everything I wanted and more. I didn’t feel pressured at all, actually felt like my friend was helping me and not a typical sales associate. I love my new Acura ILX! Thank you Acura Pickering and Tara!
I recently just bought my first car and I couldn’t have been more happier with the service that I received at Acura Pickering! Tara one of the sales associates had both of the cars I was looking into already parked side by side for me when I had arrived to my appointment! She was very enthusiastic and informative about all the different features in the car. Throughout the journey of this purchase she kept in touch every step of the way and made the purchase very smooth. The manager Daniel was also so genuine and very helpful in explaining ...
I had a wonderful experience dealing with Angelo and Terry! They made the process smooth and efficient. I highly recommend them when looking for your next purchase
I had a very bad experience at a smaller dealership. The team of Tara, Sid and Terry went above and beyond to make sure I got the best value possible for the trade in and got me into an amazing ride. Thanks guys, friendly, honest and exceptional service!
We were looking to purchase a vehicle, called Acura Pickering for an appointment and met with Tara. Tara was a pleasure to deal with. She answered all our questions, accommodated our schedule, she ensured we had a pleasant experience. If you’re in the market for a new vehicle, I strongly recommend contacting Tara at Acura Pickering.
Tara was great to deal with. We came to an amicable agreement and I enjoyed the excellent service. Happy with my new vehicle.
Parts department is super helpful. They know there stuff, and knew exactly what I was doing when I asked for a throttle body that was not supposed to fit my car. Pricing was also most competitive after calling around to other Acura & Honda dealerships.
Bought ourselves an Acura ILX. Tara gave awesome customer service, showing us several vehicles and sharing her knowledge about the ILX. Very helpful! I am happy to recommend this dealership!
Had my RDX serviced on Saturday. Don Chen did a great job checking me in and went beyond what I expected. Great Service Department!
Purchased a used vehicle and Tara was very helpful, efficient and pleasant to deal with. Very happy with my experience.
Been searching for the perfect SUV for a while now, one that fit my budget and had all my requirements and my trip to Acura Pickering was worth all the wait. King was by far the best sales associate I’ve came across. He is very transparent with impeccable customer service skills. My overall experience throughout the entire process was very seamless. I definitely recommend them to my co workers, families and friends for sure👌🏾
I was totally delighted with King Yip Yung, a salesperson at Acura Pickering. I bought a Platinum Elite RDX today from him. King was knowledgeable, friendly and interested in what I was looking for in an SUV. And getting a zoom call from Terry Calves, the manager at the end of the day, to make sure I was satisfied, made my decision complete. Service at its best! And what a great vehicle! Thank you!
My experience at Acura Pickering was fantastic! Best ever! King is very knowledgeable and transparent which is what you need when making such a huge purchase. It was very seamless with no surprises. The staff there were all phenomenal and I’m not an easy cookie to crack lol.
King, Jim and Terry were excellent to deal with. King was very knowledgeable, friendly, and made the experience very straightforward. Zero pressure for add ons and dealer extras. Communication was excellent during the entire process. 6/5 would buy from King again.
Terry Calves was friendly, efficient and knowledgeable. He kept me informed as he went and did a satisfyingly thorough job. On top of that, he was fun to hang with! Would use him again, for sure. I bought 2019 Honda Accord and Terry was very professional good communication very detailed I couldn’t have asked for anything better. Sorry to forget Brand ambassador Tara Li. She is very honest and calm. She will answer your question very politely and accurately. really very happy with her service. definitely recommend this location.
After trying to get an airbag recall done several times at Markham Acura and being politely told to get lost - I get the techs don't love doing it but still - I tried Pickering Acura. The difference in quality of service was night and day. Appointment taken no problem, service advisor was down to earth, job was done quickly, and just overall it was a great experience. This was all about a year ago but the experience still sticks with me; they treated my old rust bucket as if it was a fresh new car off the lot. ...
I just picked up my 2020 RDX yesterday, and couldn't be happier! Tara was excellent from start to finish. She was extremely helpful, informative, friendly and respectful. I would highly recommend Tara and the Acura dealership in Pickering to anyone interested in buying a new car. Excited for many great years in my new RDX!
I had the pleasure of dealing with Tara Li, and Terry Calves when purchasing my vehicle; they were sincere and professional, they made every step very seemless! When the time comes again to purchase another vehicle, I will be calling Tara! I would highly recommend her to friends and family.
I bought a car a week ago from King at this dealership and it was such an easy and smooth process from the moment we walked in to picking up the car today. King made sure I got what I wanted and worked with me to make sure it was a great experience overall. Everyone here is friendly and ready to assist. Terry was also great to work with and made sure everything got approved quickly. Thanks guys!
Just walked out of the dealership with my new RDX! The prices at this dealership are extremely competitive. I bought a 2019 certified pre-owned RDX and it was the best deal I found on the market after a lot of research. It is also nice that they personally knew the previous owner of the car and that gave me extra assurance that the car was well taken care of. Management at this dealership care about customer satisfaction. Terry was very helpful throughout the process and got me an excellent financing rate. He also made the process very easy and safe during ...
I had to get a new car & King made the journey very seamless. Seeing familiar faces in the dealership...Tara & Terry just made the experience even better. I couldn't ask for a better set of people to get me in my ILX. Service Department...get a better eye for detail, you can't have an anxious girl and say her car isn't going to be ready 2 hours before pick up.(it really was ready for pick up) Do better 🙂 LOL.
Dealt with Justin Kim at this dealer. He has honestly been the best person I’ve dealt with at a dealership. Wife and I were in the market for a new MDX. He did everything to make us feel comfortable and went above and beyond to make us happy. Will definitely deal with him again if I’m back at this dealership.
King is super friendly, knowledgeable and provided amazing customer service. Everything is done professionally and Terry is well organized and thorough. It's a great experience and we would definitely recommend both of them if you are looking for the next Acura.
Clean, nice looking. This dealership location has somewhat of a sheltered drive in service area from rain/snow which I find innovative and convenient. Picked up some parts. No issues.
Just purchased a used 2017 ILX. The sales person (Justin ) was not only helpful but genuinely a good guy to deal with Not only did he go above and beyond in helping with the sale of the vehicle he also made sure we were well taken care of. Very rarely do you get an oppurtunity to deal with such a great salesmen. For those looking to purchase a vehicle ask for Justin, you will walk away knowing you were treated well and given a good price for the car. I will recommend him to anyone looking to buy their 1st or 4...
The team at Acura Pickering have been extremely helpful in helping me find a suitable vehicle for myself and my family. From Michael Blackman answering my questions for months, to King and Terry who assisted me in finally getting into a vehicle, everyone exhibited great professionalism!!! If you are looking for a New Car, give Acura Pickering a try!!
I've been looking around for a new SUV for a few weeks and have been indecisive the whole time. This morning I made an impromptu visit to Acura Pickering where I met King in sales. It wasnt hard to fall in love with 2021 RDX by just looking at it, but King made it an easier sure choice for me as he was super kind, knowledgeable and patient with all my questions and concerns. I then dealt with Terry in finance who helped closed the deal for me and was also super friendly and showed he really cared for his ...
I just leased a 2020 Acura MDX from Acura Pickering with a trade in. I am really great full to Mr. King and Mr. Terry for making the deal so easy and comfortable. I recommend them for the service if anybody needed. They are the best.
Lucky to meet a sales person call King Yip Yung. He take great care of us .
I can't say enough great things about the team at Acura Pickering. A friend of mine referred me to Tara Li and 4 days from our first contact, I was in my new RDX (which is awesome btw). Tara made what is usually a painful and tedious process of buying a new car into a very enjoyable and easy transaction. Her responses to my questions were extremely quick and concise. She was extremely helpful during the entire process. Tara as well as her team at Acura Pickering are one of the better client centric dealerships that I've been in ...
Tara Li has provided us with excellent services to recommend a 2020 Acura RDX with a good deal and showed us most of the key features of the new car. She maintained a cheerful manner all the time and answered any questions I raised to my satisfaction. I am sure she will continue to provide me with after sale services when needs arise. Thank you so much Tara! I have no hesitation to recommend her to anyone who looks for a new vehicle from Acura.
Great service from King, very patient and profession. He made my purchasing experience easy and great!
Store was great salesperson was great, no pressure sales unlike another Acura dealer we visited. Rating of 4 was due to COVID as we really couldn't go through all the functions of the vehicle. Cathy truly loves the vehicle and the technology and an upgrade from her 2012 Acura TL. Beautiful vehicle. Tara Li is truly a brand ambassador, professional and great to work with!!
I was looking to buy a new vehicle but apprehensive about venturing out during Covid. This dealership was very clean and made me feel very safe during this time. I was introduced to Terry Calves. Terry was very knowledgeable and understood what I was looking for. I never felt pressured at all. I asked to go for a test drive and was not rushed. Terry Calves was very patient and spent a lot of time helping us out. I was very impressed of his knowledge and expertise. The customer service that I received was outstanding! I am very pleased to ...
Had an awesome experience with Terry C. at Acura Pickering. I wasn’t sure what I wanted at first. Terry asked the right questions and listened to me and I walked away with my new favorite vehicle. Terry’s customer service skills and knowledge definitely set him apart from other car dealership staff I’ve dealt with in the past. He’s now the first call I’ll make when the time comes for my family’s next vehicle. Thanks Terry!!
Recently bought my first car at Acura Pickering, and Terry made it easy and enjoyable for my first experience! I was very impressed with the service and how quickly Terry was able to answer all my questions at any given time - they took great care of me and got me a great deal! Definitely recommend to anyone who is looking to purchase a vehicle
Recently traded in my 2015 Mazda 3 for a 2016 Honda CRV. Terry and Michael took care of our family needs! They were extremely patient with us and made our transition super smooth. I'm extremely happy with my CRV, no complaints whatsoever. Oh btw, Terry also helped me with my purchase of my Mazda as well 😁 highly recommend Pickering Acura!
I purchased my very first car from Acura Pickering, it wasn't a Acura.. It was a trade in but I can honestly say I am very overall satisfied the service I received. Tara was incredibly amazing she wasn't just a sales person, she looked out for me and made sure I would walk away happy with my purchase. On a personal note she went above and beyond by leaving an amazing thank you card in my new car, and I saw it when I came out after getting the keys to the car. Despite the complications I had ...
We have been dealing with Terry Calves with ALL our vehicle needs for our family for years! We have been looking for a used car as a replacement and Terry was able to deliver – big time! We received the most professional and informative service not just from Terry but with the rest of the crew at Acura Pickering. The dealership is spotless, everyone wearing masks and hand sanitizers are visible everywhere. We test drove the car we were interested in and was not pressured to be back within 5 mins… Terry said to take your time – so we did 🤣 although we ...
Great dealership, very professional service and respectful customer service and sales
We recently purchased a new vehicle from this dealership with the help of Brand Ambassadar King Yung. King is professional, customer oriented, and really helpful throughout the entire process. I would strongly recommend him if you are checking out this dealership.
Thinking of buying Acura pickering is the place, great customer service and knowledgeable team specially Justin in sales, he went above and beyond to get me the deal I want, thanks Justin/ Terry you guys are the best
Terry is a miracle worker! We bought our first car at this dealership in the summer. After a rocky start with another representative, Terry stepped in and really went above and beyond to salvage the transaction and restore our trust in Acura! If you're buying a car I'd highly recommend seeing Terry.
My first time there for service and it was a great experience. Wilson was courteous, and friendly. Great service!
For my very first time there it was a very pleasant experience plus they are extremely fast and speedy 💯💯💯
This was my first Acura purchase after owning a number of Honda products. The sales staff at Acura Pickering, particularly Syd and Jimmy, were exceptional to deal with and made the process easy. I experienced a minor issue after I took delivery of the car and I was amazed at the great customer service I received. Don, the Service Manager, and his team ensured that the issue was thoroughly investigated and even caught some additional issues which were addressed. The customer service offered by this dealership is like nothing I have ever experienced. It is worth the drive to Pickering ...
Acura Pickering have always been there when I needed them. Every time I went in for service all the staff were courteous, friendly and insightful. Don is the man - he's always bending over backwards to assist. Arash is always helpful as well and they've always been there to help. I greatly appreciate their assistance on car loaners whenever I needed one while my vehicle was in service. Thanks everyone!
Really good customer service and Service Manager Don Chen is really knowledgeable and help full manager. I will be recommending my friends and family to this location.
The reason I gave five star to this place is because of The excellent service I received from Director of Sales for used cars, Mr Syed. I would like to give my sincere thanks to Mr Syed for helping me out. Mr Syed helped me through the whole process as he specialize in closing and reviewing deals.
HANDS DOWN THE BEST DEALER EVER. Tara Li went above and beyond for me. From the moment I walked in she gave off the most amazing energy (mind you I have been shopping for a new car for almost a month and was over it 😂) but Tara was absolutely amazing It was one great deal after another. Not to mention she kept in contact with me the entire time. Everyone here is so friendly I’d highly recommend anyone to come here if you want to leave with a big smile on your face.
Service Manager here is great. He went above and beyond to help with an issue with a car my daughter purchased at Acura Pickering. I can honestly say that I have never experienced customer service like this at any other dealership. Excellent service!
Recently purchased a 2019 MDX A-spec from Tara and I have to say with all my years of experience in this business I was very impressed with the service and especially the follow up. Terry in finance left no room for error and quickly provided answers for any questions I had. If you're look for an acura, ask for these too!
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